Jiligames' Terms & Conditions — In Plain Language

By accessing or creating an account on jiligames, you agree to these Terms & Conditions. jiligames is an internationally licensed online gaming platform serving users in Bangladesh. These Terms form a legally binding agreement between jiligames and the user.

Jiligames reserves the right to update these Terms & Conditions at any time. Users will be notified via email or the platform before changes take effect. Continued use of jiligames after any update will be considered acceptance of the revised terms.

To create an account on jiligames, you must provide accurate and truthful information. Each individual may register only one account. If multiple accounts are found under the same person, jiligames reserves the right to cancel them and all associated balances may be forfeited.

• During registration, you must provide your real name, correct date of birth, and a valid mobile number.
• Keeping your account password confidential is your responsibility.
• Sharing or selling your account to anyone else is strictly prohibited.
• Jiligames reserves the right to decline any account registration application.

If you notice any suspicious activity on your account, contact the jiligames support team immediately. jiligames recommends enabling two-factor authentication to keep your account secure.

Jiligames strictly prohibits registration and gaming by anyone under 18. By registering, you confirm that you are 18 years of age or older. jiligames may request proof of identity for age verification at any time.

As part of the KYC (Know Your Customer) process, jiligames may request the following documents:

• Copy of National ID (NID) or passport
• Proof of address (utility bill or bank statement)
• Payment method proof (mobile banking screenshot)

Jiligames supports deposits via bKash, Nagad, Rocket, and other mobile banking services. Deposits are typically credited to your account within a few minutes. Minimum and maximum deposit limits are listed on the payment page.

• Withdrawal requests are typically processed within 1–24 hours.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals must be made via the same method used for the deposit.
• Wagering requirements must be met before withdrawing bonus funds.
• Jiligames reserves the right to suspend withdrawals in cases of suspected fraudulent transactions.

Bonuses and promotional offers at jiligames are subject to specific terms. Each bonus carries wagering requirements that must be met before any withdrawal can be made.

• The welcome bonus applies to your first deposit only.
• Bonuses cannot be claimed by two accounts from the same device, IP address, or household.
• Voucher code validity and conditions are listed on each offer's page.
• Jiligames reserves the right to modify or cancel any promotional offer at any time.
• If bonus abuse is confirmed, the account may be suspended and the balance forfeited.

Jiligames cashback offers are generally issued once a week and may apply to specific games or categories. For referral bonuses, both parties must meet the required conditions.

All games on jiligames are operated through third-party software providers. Each game has its own rules, which can be viewed once the game loads. jiligames uses an independently audited RNG (Random Number Generator).

• If a technical error affects the outcome of a game, jiligames reserves the right to void that round.
• If your internet connection drops, game results are saved on the server.
• In Live Casino games, the dealer's decision is final.
• Sports Betting bets will be settled only after the official result has been announced.

The following activities are strictly prohibited on jiligames. Any violation will result in immediate account closure and forfeiture of all balances.

• Using bots or automated software to play games.
• Bonus abuse or claiming bonuses from multiple accounts.
• Using jiligames for money laundering or any illegal financial transactions.
• Attempting unauthorized access to another user's account.
• Attempting to hack or carry out a cyberattack on jiligames systems.
• Providing false or misleading information on the platform.

Jiligames places responsible gaming at the top of its priorities. We believe gaming should be a source of entertainment, never financial stress. jiligames offers a range of tools to help you play in a healthy, balanced way.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Cooling-Off Period: Take a break from gaming for a set period of time.
• Self-Exclusion: Permanently or temporarily close your account.
• Reality Check: Get a summary of your gaming time and spending at regular intervals.

If you feel that gaming is having a negative impact on your life or someone else's, seek help immediately. Visit jiligames' Responsible Gaming page for more information.

Jiligames may close or suspend an account for the following reasons:

• Violation of Terms & Conditions.
• Failed KYC verification or submission of false information.
• Extended inactivity (over 12 months).
• At the user's own request.

Upon account closure, any valid balance (excluding bonuses) will be refunded, provided KYC verification has been completed. For inactive accounts, jiligames may deduct an administrative fee of up to ৳100 BDT or 10% of the balance per month, whichever is lower.

Jiligames takes the protection of your personal information very seriously. Data collected at registration is used exclusively for account management, KYC verification, and payment processing.

• Your information is never sold to third parties.
• Information may be shared with authorities when required by law.
• Cookies and tracking technologies are used solely to improve the quality of our services.

For more information, visit jiligames' Privacy Policy Read the page.

Jiligames is not liable for any financial losses resulting from gaming. Gaming always carries risk and you play at your own discretion. jiligames is also not responsible for losses caused by technical errors, third-party service disruptions, or unforeseen circumstances.

Jiligames may update these Terms & Conditions at any time. For significant changes, users will be given at least 7 days' notice via email or the platform.

For any questions or complaints regarding these Terms & Conditions, please contact the jiligames support team:

• 📧 Email: support@jiligames-baji.com
• 💬 Live Chat: Available 24/7
• 📞 Help Center: help-center