Jiligames' Privacy Policy — Your Data, Our Responsibility

Jiligames is committed to providing you with a safe and enjoyable gaming experience. To make that possible, we collect certain personal information that is essential to delivering our services. Below is a breakdown of what we collect:

Jiligames never stores your password in plain text — all passwords are hashed and encrypted. Our systems do not collect full bank account numbers or card numbers.

Jiligames collects your information through several methods. You should have a clear understanding of each so you can use our services with full awareness.

• Direct Registration: Information you provide when creating an account — name, email, mobile number, and date of birth.
• KYC Verification Process: When uploading your ID, proof of address, and payment method details.
• Transactions & Gaming: Data is collected automatically during deposits, withdrawals, and gameplay on jiligames.
• Cookies & Tracking Technologies: Via browser cookies, web beacons, and similar technologies when you visit the website.
• Support Contact: When you contact support via live chat, email, or phone.
• Third-Party Verification: Verified information from trusted KYC partners to prevent fraud.

Jiligames uses the data it collects solely for specific, legitimate purposes. We never use your information unnecessarily or sell it to third parties. Here is why jiligames uses your data:

• Creating and managing your account.
• KYC verification and age confirmation.
• Processing deposits and withdrawals.
• Preventing fraud and money laundering.
• Personalizing your gaming experience.
• Offering relevant bonuses and promotions.
• Ensuring the security and stability of the platform.
• Meeting legal and regulatory obligations.
• Providing support services and resolving complaints.
• Managing responsible gaming tools.

Jiligames ensures a proper legal basis (consent, contract, or legitimate interest) before using any data. Your consent is obtained before using your data for marketing, and you can opt out at any time.

Jiligames never sells, rents, or shares your personal information without authorization. In limited circumstances, however, data may be shared to deliver our services or meet legal obligations:

• Payment Processors: To process transactions exclusively with mobile banking partners such as bKash, Nagad, and Rocket.
• KYC Partners: With trusted third parties for identity verification.
• Game Providers: Limited data necessary for game operations only.
• Law Enforcement: When required by a valid court order or legal obligation.
• Anti-Fraud Organizations: Preventing online fraud and scams.

In the event of a business merger or acquisition, your data may be transferred to the new entity; however, jiligames will notify you in advance and this Privacy Policy will remain in effect.

Jiligames follows the highest industry standards to protect your data. Our security infrastructure is regularly updated and audited.

• 256-bit SSL Encryption: All data transmissions are secured.
• AES-256 Encryption: Sensitive data is stored in encrypted form.
• Firewall & DDoS Protection: Multi-layered security at the server level.
• Regular Security Audits: By third-party security experts.
• Employee Training: All staff are trained in data protection practices.
• Access Controls: Only authorized personnel can access your data.

Jiligames retains your data for as long as your account remains active. Following account closure, certain data may be kept for up to 5 years to meet legal obligations, after which it is securely deleted.

Jiligames uses cookies and similar technologies on its website to enhance your browsing experience. We use the following types of cookies:

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some jiligames features to not function properly.

Every registered user at jiligames has full control over their personal data. We respect and uphold the following rights:

To exercise these rights, email us at support@jiligames-baji.com or Help Center Contact us and jiligames will respond to your request within 30 business days.

Jiligames strictly does not provide services to anyone under 18 and does not knowingly collect their information. Age is verified through date of birth confirmation at the time of registration.

The jiligames platform may include content from game providers operated on third-party servers. jiligames is not responsible for the privacy practices of these third parties; however, we ensure that all our game partners comply with international data protection standards.

Our payment partners such as bKash and Nagad have their own privacy policies. When you access their platforms to make a deposit or withdrawal, those policies apply.

Jiligames may update this Privacy Policy to reflect changes in technology, law, or business practices. For significant updates, we will:

• We will send you an email notice at least 7 days in advance.
• We will display a notice on the website homepage.
• We will update the "Last Updated" date at the top of the page.

Continued use of jiligames after any changes takes effect constitutes your acceptance of the updated policy. If you object, you may request to close your account.

Jiligames' servers may be located in various countries. If your data is processed or stored outside Bangladesh, jiligames ensures that the destination country has adequate data protection laws in place or that a Standard Contractual Clause (SCC) agreement exists with our partner.

For any international transfers, your data receives the same level of protection as it would in Bangladesh. jiligames complies with GDPR and international data protection standards.

For any privacy-related questions, concerns, or requests, please contact the jiligames data protection team:

• Email: support@jiligames-baji.com
• Help Center: jiligames Help Center
• Live Chat: Available at the bottom right corner of the website
• Response Time: Up to 30 Business Days